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Return Policy

Sizing Issues: We allow exchanges for incorrect fitting items as long as they are in the same condition they were received in.

Exchange Process:

Once your return has been received and inspected, we will began processing your new order. All returns must be approved based on the following conditions.

  • Items are unused and in the same condition they were shipped in
  • You contact us for the proper return address, please do not send items back to the original address.
  • Shipping cost for returning the items are the senders responsibility

How to Start A Return:

Please contact us at service@viviable.com and we will respond with further instructions.