Sizing Issues: We allow exchanges for incorrect fitting items as long as they are in the same condition they were received in.
Exchange Process:
Once your return has been received and inspected, we will began processing your new order. All returns must be approved based on the following conditions.
- Items are unused and in the same condition they were shipped in
- You contact us for the proper return address, please do not send items back to the original address.
- Shipping cost for returning the items are the senders responsibility
How to Start A Return:
Please contact us at service@viviable.com and we will respond with further instructions.